The David Suzuki Foundation is Canada’s most trusted environmental organization and each day its Vancouver office receives many public requests and inquiries. The Public Information Team facilitates connections between the public and our staff. We provide the first response to individuals contacting the Foundation.
Deliverables:
Be the first point of contact for the David Suzuki Foundation at the front desk
Attend mandatory preparedness training
3-4 hours per shift: respond to public email inquiries
Ongoing throughout shift - route telephone calls and welcome visitors
Ongoing throughout shift - assist projects with data entry
Occasional - assist other departments with one-time projects
Skills and Knowledge Required:
Current knowledge and commitment of the DSF mission and vision
Strong communication skills, eloquent, accurate and concise writing skills and great email etiquette
Comfort with Microsoft Office, specifically Outlook
Comfort working very independently in a quieter environment
Friendly,sincere and professional telephone manner
Good judgment when dealing with sensitive issues
Ability to take on multiple tasks, attention to detail
Reports to: Kim Vickers, Public Information and Office Administration Coordinator
Time Commitment:
6 month minimum commitment
Shifts Available:
Thursdays: 12pm - 5pm
Organizational Support:
Successful volunteers will receive an orientation to the Foundation
Supervisor and other key staff will provide the specific training and ongoing support necessary for success in this role.
Benefits to the Volunteer:
Gain valuable communication and public engagement skills
Gain an in-depth understanding of DSF programs and get to know DSF staff
Reference letter upon meeting time commitment and successful completion of position
Organic, fair-trade coffee and tea as needed!
Bi-annual social outings with team members
Access to the DSF library
Invitations to ongoing lunch and learns
Be part of DSF’s mission to protect the diversity of nature and our quality of life
Apply by: submitting your cover letter and resume as one document. Rolling interviews will take place until the position is filled.