Public Information Team Member - Vancouver Office

The David Suzuki Foundation is Canada’s most trusted environmental organization and each day its Vancouver office receives many public requests and inquiries. The Public Information Team facilitates connections between the public and our staff.  We provide the first response to individuals contacting the Foundation.
 
Deliverables: 
  • Be the first point of contact for the David Suzuki Foundation at the front desk
  • Attend mandatory preparedness training
  • 3-4 hours per shift: respond to public email inquiries
  • Ongoing throughout shift - route telephone calls and welcome visitors   
  • Ongoing throughout shift - assist projects with data entry 
  • Occasional - assist other departments with one-time projects 
Skills and Knowledge Required:
  • Current knowledge and commitment of the DSF mission and vision
  • Strong communication skills, eloquent, accurate and concise writing skills and great email etiquette
  • Comfort with Microsoft Office, specifically Outlook
  • Comfort working very independently in a quieter environment
  • Friendly,sincere and professional telephone manner
  • Good judgment when dealing with sensitive issues
  • Ability to take on multiple tasks, attention to detail
Reports to:  Kim Vickers, Public Information and Office Administration Coordinator 
 
Time Commitment:
  • 6 month minimum commitment
Shifts Available:  
  • Thursdays: 12pm - 5pm
Organizational Support:
  • Successful volunteers will receive an orientation to the Foundation 
  • Supervisor and other key staff will provide the specific training and ongoing support necessary for success in this role.
Benefits to the Volunteer:
  • Gain valuable communication and public engagement skills
  • Gain an in-depth understanding of DSF programs and get to know DSF staff
  • Reference letter upon meeting time commitment and successful completion of position
  • Organic, fair-trade coffee and tea as needed!
  • Bi-annual social outings with team members
  • Access to the DSF library
  • Invitations to ongoing lunch and learns
  • Be part of DSF’s mission to protect the diversity of nature and our quality of life
Apply by: submitting your cover letter and resume as one document. Rolling interviews will take place until the position is filled. 

 



 




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